UCPlus is a powerful unified communication software suite which allows users a high level of integration, communication and collaboration between their telephone system and their internal business system. UCPlus allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. The ucplus product suite is not only cost effective but also very easy to maintain and install.
The suite consists of five primary license types allowing end users to get the optimal benefit according to their specific requirements:.
- Express: All the call functions you need with a simple click - dial, transfer, hold, consult and others plus integration with Microsoft Outlook, Lotus Notes and Google Places.
- Extra: All the features of the ucplus Express license with some great additional features such as preferred device selection, availability-based actions and the Presence window's combined view.
- Fusion: All the features of ucplus Extra with many custom and standard CRM applications and databases. This allows instant access to relevant information making the end user experience so much more efficient and saving the customer both time and ultimately money.
- Operator Console: Full screen PC based Attendant Console, designed to improve the speed and efficiency of managing calls into your business. Includes CRM integration, instant messaging and multi-site support.
- Mobile: Google Android, Apple iOS and Windows Phone supported. Allows dialling and collaboration when on the move, increasing availability, productivity and reducing costs.