Switchvox Cloud: all inclusive, all software features and a Sangoma IP phone!
With Switchvox Cloud, you have a complete UC solution that is very popular with our customers. Switchvox cloud is a complete UC platform and includes:
• Mobility - Softphone integration for PC, Mac and Smartphone.
• Integration - Sales Force and Zendesk, Microsoft (Outlook, Active Directory, Teams)
• Collaboration - Integrated chat and video conferencing status update
• Recording and monitoring - Ability to record for each call and for each user. Help with each call from the IP phone (monitoring, whispering, barge)
• Switchboard - Distribute calls (drag and drop), update the CRM, chat from the switchboard.
• Call center - With a clearly self-configuring Wallboard, an agent implementation, an agent manager solution, ...
• Call reports and logging - View conversation details or receive them automatically via email.
We do not offer you a half-solution but a complete unified communications solution with Sangoma's Switchvox-Cloud for the price of a traditional PBX.
The free self-provisioning of the IP phones makes Switchvox-Cloud an unlimited UC Cloud solution!