RMA Requests

In spite of the reliability of our distribution, there is always the possibility that a product malfunctions. In these situations Com8 can guide your RMA Request for a quick and safe return.

Test Your Product!

Experiences in the past learned that unfortunately not all RMA Requests which the Com8 support team receives, are really in need of reparation or replacement. In some cases just a little adjustment fixed the problem the RMA Requested product was suffering from. In other cases the RMA Request indeed needed to be replaced or repaired.

Sometimes simple adjustments can bring your product back to life. Have you tried the following actions:

- Tested the product yourself instead of blindly believing your customer?
- Tested with the latest available firmware?
- Have you tried to reset the product back to factory settings?

Before applying a RMA Request, it could be useful to read our RMA Request F.A.Q. page or visit the Com8 Downloads page which contains some valuable information concerning products not working as they should be.

 

 

Valid RMA Request -> Contact Us

If you read the F.A.Q. page and still encounter problems, complete the form below and we will get back to you as soon as possible!

More information about the RMA Request procedure can be found here in Dutch and here in English.